Entry plan
RSR Basic
£99per year or £10/month
- 1 annual service visit
- Covers 1-2 shutters
- Written service report
- Breakdown callouts charged separately
Steel shutter service plans
Clear total-price cover for shops, units and commercial premises that need shutters to open, close and secure properly.
Choose the right level of cover
RSR Basic, Basic Plus and Protect cover 1-2 shutters as standard. RSR Complete is an Extended Warranty option for 1 or more agreed shutters.
Best starter cover
RSR Basic Plus
£199per year or £20/month
- 1 annual service visit
- 1 emergency callout/repair labour visit
- 10% off chargeable parts and labour
- Priority over non-plan customers where possible
Priority response
RSR Protect
£299per year or £30/month
- 1 annual service visit
- Standard daytime callouts covered
- 25% off chargeable parts and labour
- Asset tracking and same-day attendance
Extended Warranty
RSR Complete
£499per year or £50/month
- 1 or more agreed shutters
- All labour and callouts covered
- 100% parts discount on covered components
- Slats and fobs/remotes are not covered
Monthly plans require a 12-month minimum term. Prices are total prices with no VAT added.
Extra shutters and callout rates
Extra shutters can be added at a discounted annual rate. Covered shutters must be listed in the agreement.
| Plan | Extra shutters 3-10 | Extra shutters 11+ |
|---|---|---|
| RSR Basic | +£25/year each | +£20/year each |
| RSR Basic Plus | +£40/year each | +£30/year each |
| RSR Protect | +£60/year each | +£45/year each |
| RSR Complete | +£250/year each | +£250/year each |
| Callout item | Rate |
|---|---|
| Standard non-plan callout | £99 |
| Public emergency callout | £140 first hour, then £35/hour |
| RSR Protect emergency rate | £99 first hour, then £25/hour |
| RSR Complete callouts and labour | Covered for agreed shutters |
| Out-of-area attendance | +£30 per visit |
Why a service plan is worth having
A small routine check is usually easier to manage than a shutter stuck open, stuck closed or leaving the building unsecured.
- ✓Reduce surprise breakdowns. Loose fixings, dry guides, tired controls and early wear are easier to spot before they turn into a late-night emergency.
- ✓Keep security dependable. A serviced shutter is more likely to close fully, lock properly and protect the premises when staff leave.
- ✓Budget maintenance properly. A plan gives you a clearer routine for servicing, callouts and repair decisions instead of waiting for a failure.
- ✓Get useful written records. Service notes help landlords, managers and business owners keep track of shutter condition, faults and recommended repairs.
Ask about a service plan
Send the number of shutters, location, plan you are interested in and any known faults. RSR can confirm the right level of cover before you sign up.